Foodpanda customers in S’pore to pay additional S$0.29 “platform charge” from Nov 21

By | November 17, 2021

Meals supply firm foodpanda Singapore is implementing a platform charge of S$0.29 for all orders from this Sunday (Nov 21).

The agency mentioned that the charge might be used to develop and improve options on its platform, equivalent to growing sources for the app’s retailers and common platform upkeep.

Competitor GrabFood Singapore additionally expenses a platform charge of S$0.30 on all supply orders.

Deliveroo Singapore doesn’t cost a platform charge, however there’s an analogous “service charge” of S$0.30 on all orders which works into its 24-hour customer support and app enhancements.

Picture Credit score: CGTN

GrabFood and Deliveroo has a variable small order charge for meals order values lower than the minimal quantity.

As for foodpanda, customers are topic to minimal order values for some retailers, and should must prime up the distinction for orders that don’t meet the minimal order worth.

Quick-growing meals supply market

Meals supply firms have been aggressively increasing in Singapore and the area, to compete for a bigger piece of the pie.

The e-Conomy SEA 2021 report by Google, Temasek, and Bain & Firm confirmed the meals supply sector rising 33 per cent year-on-year to succeed in US$12 billion in gross merchandise worth (GMV) within the area.

Picture Credit score: Vulcan Put up

In Singapore, Seize and foodpanda are neck-to-neck in market share, with Seize at a 42 per cent share of the pie and foodpanda at 34 per cent, in accordance with analysis from Momentum Works and Statista.

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Featured Picture Credit score: Nikkei

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